Refund Policy

1. Overview

At G-Tech Web Solution, we strive to provide the best possible service. If, for any reason, you are not completely satisfied with a purchase or service, we invite you to review our policy on refunds.

2. Eligibility for Refund

Refunds may be considered under the following circumstances:

• The service was not delivered within the agreed timeframe due to our negligence.
• There is a significant deviation from the agreed project scope that cannot be resolved.
• Cancellation of service prior to commencement of work (subject to administrative fees).

3. Non-Refundable Items

The following are generally non-refundable:

• Services that have been completed and delivered.
• Third-party costs incurred on your behalf (e.g., domain registration, hosting fees, software licenses).
• Changes in project scope requested by the client after work has commenced.
• Delays caused by lack of content or feedback from the client.

4. Refund Process

To request a refund, please contact us at info@gtechwebsolution.com with your project details and the reason for the request. We will review your request and notify you of the approval or rejection of your refund within 7 business days.

5. Approved Refunds

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer's policies.

6. Contact Us

If you have any questions about our Refund Policy, please contact us.